We are committed to protecting your privacy and personal data. This privacy policy statement explains how we collect, use, share, and safeguard your information when you visit our website or use our services. Please read this statement carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time (see How do we Update this Statement?). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This policy does not apply to information collected by any third party that may link to or be accessible from the website.
We may collect different types of information from you depending on how you interact with our website or services. Some of the information we collect may be personal data, which means any information that can be used to identify you as an individual. The types of information we collect may include:
Name, email address, phone number, and other contact details: We may collect this information when you register an account, subscribe to service, fill out a form, or contact us for any reason.
Device and usage information: We may collect information about your device, such as your IP address, browser type, operating system, and device identifier. We may also collect information about how you use our website or services, such as the pages you visit, the links you click, the time and duration of your visit, and other actions you take.
Cookies and similar technologies: We may use cookies, web beacons, pixels, and other similar technologies to collect and store information about your preferences, settings, and activities on our website or services. Cookies are small files that are stored on your device by your web browser. Web beacons, pixels, and other similar technologies are small pieces of code that are embedded in web pages or emails and can track your online behavior. You can manage your cookie preferences in your browser settings, but please note that some features of our website or services may not function properly without cookies.
We may use your information for various purposes, such as:
To provide and improve our website and services: We may use your information to deliver the products or services you request, order fulfilment, to process your transactions, to communicate with you, to enhance your user experience, to troubleshoot issues, to monitor and analyze our performance, and to develop new features and functionalities.
To personalize and customize your experience: We may use your information to tailor our website and services to your preferences, interests, and needs. We may also use your information to send you relevant content, offers, and recommendations that may be of interest to you.
To market and promote our website and services: We may use your information to send you newsletters, promotions, surveys, and other marketing communications that may be of interest to you. You can opt out of receiving these communications at any time by following the unsubscribe instructions in each email or contacting us.
To protect and secure our website and services: We may use your information to prevent, detect, and respond to fraud, abuse, security breaches, and other illegal or unauthorized activities. We may also use your information to enforce our terms and conditions, policies, and agreements.
To comply with legal obligations and requests: We may use your information to comply with applicable laws, regulations, court orders, subpoenas, warrants, or other legal or governmental requests. We may also use your information to protect our rights, property, or safety, or the rights, property, or safety of our users, partners, or third parties.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes, You will be contacted should there be an update or to the terms and conditions. For any other purpose with your consent.
Generally speaking, we have no interest in sharing your information with the exception of the following parties for the purposes described:
Service providers and installers. We anticipate the need to share ZIP code information in conjunction with identifying carriers and service technicians.
Affiliates: We may share your information with our affiliates, which are entities that are under common control or ownership with us.
Public authorities: We may share your information with public authorities, such as law enforcement, regulators, courts, or other governmental agencies, when we are required or permitted by law, or when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users, partners, or third parties.
Other parties: We may share your information with other parties in connection with a merger, acquisition, sale, reorganization, or other change of ownership or control, or in the event of a bankruptcy or liquidation.
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards, such as encryption, firewalls, passwords, and access controls, to secure your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
We retain your information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. The retention period may vary depending on the type and nature of the information, the purpose of its use, and our legal obligations or business interests. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policies and procedures.
You have certain rights and choices regarding your information, such as:
Access and correction: You can access and update your account information at any time by logging into your account or contacting us. You can also request a copy of your information or correct any inaccuracies or errors in your information by contacting us.
Tracking Technologies. You can set your browser to refuse all or some browser cookies, or alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Deletion and objection: You can request the deletion of your information or object to the processing of your information by contacting us. We will comply with your request unless we have a legitimate reason to retain or process your information, such as for legal or contractual obligations, or for our legitimate interests.
Opt out and unsubscribe: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in each email or contacting us. You can also opt out of certain cookies and similar technologies by adjusting your browser settings or using other tools. However, please note that some features of our website or services may not function properly without cookies.
Data portability: You can request the transfer of your information to another service provider by contacting us. We will provide you with your information in a structured, commonly used, and machine-readable format, or transmit it directly to the other service provider, if technically feasible.
Complaint: You can lodge a complaint with us or with the relevant data protection authority if you believe that we have violated your privacy rights or applicable data protection laws.
We may update this statement from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated statement on our website or by sending you an email or other notification. The date at the top of this statement indicates when it was last updated. We encourage you to review this statement periodically to stay informed about how we collect, use, share, and protect your information.
If you have any questions or comments about this statement, or if you want to exercise your rights and choices regarding your information, please contact us by email at info@commanderaccess.com
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